Shipping policy

Last updated: 04/14/2026

At Djiora, we are committed to delivering your order as quickly and efficiently as possible while maintaining the highest quality standards.

Order Processing Time
All orders are processed within 1–3 business days. Once your order is confirmed, it is sent to our fulfillment partner for preparation and shipment.

Shipping Time
Due to our production and fulfillment process, orders typically arrive within 10–15 business days after processing. Please note that delivery times may vary depending on your location and external factors such as carrier delays or high demand periods.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control (e.g., customs processing, holidays, or courier disruptions). Djiora is not responsible for such delays but will always assist you in tracking your order.

Incorrect Shipping Information
Please ensure that your shipping details are accurate at checkout. Djiora is not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Djiora is not liable for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly. However, we are happy to assist you in resolving the matter.

Contact Us
If you have any questions about your order, please contact our support team at daphtarajean@gmail.com.

Thank you for choosing Djiora.